Customer Testimonials

Read what our customers have to say about us or submit your own testimonial about us.

“We’ve been doing business with Wornall Automotive for over 30 years. Ronnie, Ryan and all the technicians have ALWAYS done an outstanding job on our cars through the years. We take our cars there before we leave on a road trip to have them make sure everything (belts, tires, etc) are good so we won’t get stranded on the highway. They do the job right the first time. No unnecessary return trips. Thanks goodness for Wornall Automotive!”
-Cindy W.

“They give outstanding service! They never work on anything or replace any parts without talking to me first and giving an exact estimate. I give them great kudos!!”
-Gene R.

“I had an occasion to meet the service coordinator of Wornall Automotive and in a conversation talked to him about issues I had identified with my car. Ryan was very knowledgable and made recommendations for other repairs that could be made as preventative measures at the same time the known issues were being addressed. I have had all the repairs completed and have had my car back in my possession for just over a week. I could not be happier with the results I have received or the services I was provided. Each step of the process from estimates to ordering parts to drop off and pick up of my car was handled professionally and in a timely manner that accomodated my complicated schedule. So, thanks to Ryan, and Mark and everyone who helped me solve all the problems I had and saved me money in the future with effective preventative recommendations! I would strongly recommend Wornall Auto and I will definitely take my car for any future needs back to Wornall Auto. It is true the cost is higher than some other shops, but i agree with another testimonial; ‘You get what you pay for!'”
-H. Heller

“Wornall Automotive is probably the best shop I’ve ever received service from. The staff is wonderful – friendly, honest, and more than helpful! I’ve only gone in there twice for my car, but unless I’m doing the work myself, I will always choose to take my car to them. They replaced my fuel pump with a respectable price. They kept me updated while they were holding my car at the shop every day. The shuttle service is very appreciated! It was nice being able to drop my car off before work and then get a ride from the shop. My second trip was for my fuel gauge; it had stopped working. Thanks to the wonderful warranty from replacing the fuel pump, I was able to get that fixed up for free! 😀 Thank you so much, again! I will always choose this shop over any other in Kansas City.”
-Megan T

“I can’t say enough good things about these fine fellows. There the absolute best!!”
-Phil M.

“Extremely courteous! Called when they said they would. Explained issues in detail. They were not pushy on recommended services.”
-Phyllis L.

“I am a long time customer of this business. Any problems, IF ANY, have always been resolved to my satisfaction!”
-Michael H.

“I have been using this business for 10 years and they have consistantly given me excellent service and a high quality of professionalism!”
-Gerry G.

“These guys are great! I’ve gone to them for over twenty years and they have taken great care of me and my vehicles!!”
-Linda G.

REVIEWS FROM ONLINE SOURCES

“The staff at Wornall Automotive is great. They do great work at reasonable prices. The get repairs done in a timely manner. I have been using them since 2007 and have always had great service.”
-Bellablue at Citysearch

“They always give outstanding customer service and excellent work (completed correctly the first time). There staff is extremely knowledgable and courtious. They explain in detail what problems they find of my concerns and talk you through the pros and cons of doing the work or not.”
-Emily W. at Insder Pages

“This is my one-stop for all my car problems and questions. I’ve been going here for several years and the staff has always been friendly and honest. They always get my car back to me when they say they will and there’s never any pressure to get any additional services, just well-meaning and professional advice. They treat my little piece of junk as if it were their own vehicle. :)”
-Jeni T. at Citysearch

“I’ve been taking my cars here for almost ten years. They are always friendly, and always helpful. I trust them completely especially since I know nothing about cars. They are informative and thorough, which can be overwhelming, but they do it with the customer’s best interests in mind. There is never any pressure for doing anything, just honest, up-to-date recomendations on what is priority. Highly recomend. I won’t take my cars anywhere else.”
-Calvinke at Citysearch

“Experienced Staff, Great Service. My family is new to the area. We were highly recommended and we can see why. We got great service and the staff seemed highly experienced about our car troubles. We were also told about other issues that weren’t related to out main problems. We were not pressured to do any other the other additional repairs. They just made some good recommendations. Not the cheapest place but you get what you pay for. We wanted the job done right with quality parts and a good warranty. We will recommend these guys to anyone from now on!!”